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Who are ME?

I am Naufal Nawwarudin, an IT Support Technician with hands-on experience in managing IT network infrastructure, troubleshooting systems, and supporting daily operations across various divisions. With a background in wired and wireless networking and experience in customer relationship management, I combine technical expertise with communication skills to deliver reliable digital solutions.

Hardware solutions

Handling troubleshooting and maintenance of computer systems, printers, and network devices to ensure smooth operations.


Individual solutions

Providing IT support tailored to individual and business needs, from installation to troubleshooting.

Web solutions

Assisting in troubleshooting, configuration, and optimization of LAN, WiFi, and internet networks.

Installation solutions

Handling the installation and configuration of hardware, software, and network systems to support efficient workflows.

MY PROFILE

Naufal Nawwarudin

IT Infrastructure & Networking | CRM & Customer Solutions | Tech Support

I am an IT Support Technician with experience in IT infrastructure, networking, and customer solutions. Skilled in troubleshooting, system maintenance, and digitization, I am committed to providing reliable and efficient IT support to individuals and organizations.

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Got an IT issue?

Let me handle your IT problems with the right solution.

I’ll help you fix it!

Fast, reliable, and tailored IT support.

ALL MY EXPERTISE

I focus on providing reliable and accurate IT solutions, ranging from internet networks and infrastructure to customer-oriented support. With years of hands-on experience, I ensure smooth operations, more efficient systems, and customized solutions for individuals and businesses.

Networking & Infrastructure

Experienced in managing and troubleshooting LAN, WiFi, and internet systems. Skilled in configuration, optimization, and ensuring reliable IT infrastructure for smooth operations.



IT Support & Hardware

Skilled in computer maintenance, hardware installation, troubleshooting, and system support.


CRM & Customer Solutions

Managing customer relationships, digital workflows, and basic CRM systems to improve efficiency


10

PROJECTS COMPLeTED

5
  • Practical Experience in IT

  • 80
  • Systems & Devices Handled

  • MY EXPERTISE AREAS

    Here are the main areas I focus on in IT support, networking, and digital solutions. Each skill reflects my experience and dedication to providing reliable results.

    Networking & Infrastructure

    • LAN & WiFi troubleshooting
    • Network configuration & optimization
    • System monitoring & maintenance
    • Software Instalation

    Customer & Individual Solutions

    • CRM & workflow support

    • Documentation & digitalization

    • Personalized IT assistance
    • Client communication & issue handling

    Frequently Asked Questions

    Learn how I handle IT support, troubleshooting, and project workflows through these common questions.

    I provide support for hardware, software, and networking issues. This includes troubleshooting, system maintenance, and user assistance.

    Yes, I have hands-on experience with LAN, WiFi, and internet configuration, troubleshooting, and optimization.

    Absolutely. I handle computer and device installation, system upgrades, and basic hardware troubleshooting.

    Yes, I have experience in CRM and customer support, including managing digital workflows and solving client issues effectively.

    Yes, I am open to collaborations, freelance work, or any opportunity where I can apply my IT skills to deliver value.

    Yes, I can set up routine data backups and basic security measures to protect important files and systems.

    Yes, I can assist remotely for troubleshooting and software-related issues, depending on the case.

    I combine technical expertise with strong communication skills, ensuring not only that problems are solved, but also that users feel supported and confident.

    Skills & Expertise Areas